Privacy Policy for Gamana

1. Introduction

Welcome to Gamana, an AI-powered audio tour application that provides location-based tourism content. This Privacy Policy explains how we, Pharshy LLC d/b/a Siar Labs ("we," "us," or "our"), collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using Gamana, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our application.

2. Information We Collect

2.1 Location Information

• Precise Location Data: We collect real-time GPS coordinates to provide location-specific audio content and map-based navigation
• Location History: We may store your location history during app usage to improve content recommendations and app performance
• Geofencing Data: We use location boundaries to trigger relevant audio content when you enter specific tourist areas

2.2 Device Information

• Device Identifiers: Unique device ID, operating system version, device model
• App Usage Data: Features used, session duration, content accessed, user interactions
• Technical Data: IP address, browser type, crash logs, performance metrics
• Audio Settings: Volume preferences, playback history, language settings

2.3 Content Interaction Data

• Audio Engagement: Which tours you listen to, completion rates, skip patterns
• Map Interactions: Zoom levels, areas explored, points of interest viewed
• User Preferences: Favorite locations, saved tours, accessibility settings

2.4 Account Information (if applicable)

• Profile Data: Username, email address, profile picture (optional)
• Communication Records: Support inquiries, feedback submissions

3. How We Use Your Information

3.1 Core App Functionality

• Deliver location-appropriate audio content and tours
• Provide real-time navigation and mapping services
• Generate AI-powered content tailored to your current location
• Enable text-to-speech functionality for audio delivery

3.2 Service Improvement

• Analyze usage patterns to enhance content quality and relevance
• Optimize app performance and fix technical issues
• Develop new features and improve existing functionality
• Conduct research to better understand user preferences

3.3 Personalization

• Recommend relevant tours and points of interest
• Customize content based on your location history and preferences
• Adjust audio settings and delivery based on your usage patterns

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We share information with trusted service providers who assist us in operating our app:

• Mapping Services: Location data shared with map providers for navigation functionality
• AI Content Providers: Location and usage data to generate relevant content
• Text-to-Speech Services: Text content for audio conversion
• Cloud Storage Providers: Encrypted data storage and backup services
• Analytics Providers: Aggregated usage data for app improvement

4.2 Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Storage and Security

5.1 Data Storage

• Location data is stored locally on your device and in secure cloud servers
• Personal information is encrypted both in transit and at rest
• Audio content is cached locally for offline functionality

5.2 Security Measures

• Industry-standard encryption protocols for data transmission
• Secure authentication for account access
• Regular security audits and vulnerability assessments
• Limited access to personal data by authorized personnel only

5.3 Data Retention

• Location data: Retained for up to 2 years or until you delete the app
• Usage analytics: Aggregated and anonymized data retained indefinitely
• Account information: Retained until account deletion
• Cached content: Automatically deleted based on storage optimization

6. Your Privacy Rights and Controls

6.1 Location Settings

• Enable/Disable Location Services: Control whether the app can access your location
• Precision Control: Choose between approximate and precise location sharing
• Background Location: Control location access when app is not in use

6.2 Data Management

• Access Your Data: Request a copy of the personal information we hold about you
• Data Correction: Update or correct inaccurate personal information
• Data Deletion: Request deletion of your personal information and account
• Data Portability: Receive your data in a structured, machine-readable format

6.3 Communication Preferences

• Opt-out of Communications: Unsubscribe from promotional emails or notifications
• Notification Controls: Manage push notifications and alerts

7. Children's Privacy

Gamana is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have that information removed.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

9. Third-Party Links and Services

Our app may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external sites or services. We encourage you to review the privacy policies of any third-party services you access through our app.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy in the app
• Sending an email notification (if you have provided an email address)
• Displaying a prominent notice in the app

11. Regional Privacy Rights

11.1 European Union (GDPR)

If you are in the EU, you have additional rights under the General Data Protection Regulation, including:

• Right to object to processing based on legitimate interests
• Right to restrict processing in certain circumstances
• Right to lodge a complaint with supervisory authorities

11.2 California (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act, including:

• Right to know what personal information is collected and how it's used
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)

11.3 Other Jurisdictions

We comply with applicable privacy laws in all jurisdictions where we operate.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@siarlabs.com
• For GDPR-related inquiries: gdpr@siarlabs.com
• For CCPA-related inquiries: ccpa@siarlabs.com

13. Data Protection Officer

If required by applicable law, our Data Protection Officer can be reached at: dpo@siarlabs.com